The 2013 Registration Benchmark Survey Report is now available for download. This annual patient access survey, sponsored by AccuReg, covers topics such as point-of-service collections, pre-registration, distribution of duties, staff turnover, medical necessity screening, authorizations process, registration accuracy and more. It is something we enjoy sponsoring each year because it helps us keep a good pulse on what is happening in the world of patient access and front-end revenue cycle, and it is great information to share with the rest of the patient access community. To those of you who participated in the survey in 2013 – Thank you! To those of you who did not participate in 2013, we hope you will participate this fall during our 2014 survey.