With many regulatory and market factors straining hospital cash flow today, it is critical for hospitals to put in-depth, efficient pre-registration practices and tools in place to ensure financial success. The new AccuReg Pre-Registration Outsource (PRO) Service Center helps hospitals accelerate their path to pre-registering 90% of scheduled patients with process depth and efficiency.
Pre-registration is the optimal time for hospitals to verify insurance, obtain authorizations, screen for medical necessity, collect patient liabilities, detect payment risks and screen for charity or Medicaid. While early and thorough pre-registration significantly improves patient experience and clinical outcomes, building a centralized pre-registration operation in-house is a difficult and expensive venture requiring specific expertise, process standardization, call center technology, patient access technology, and of course quality management and staff. With 150 years of combined patient access management experience plus 8 years of patient access technology development, AccuReg has launched the AccuReg PRO Service Center. By utilizing AccuReg PRO, hospitals accelerate their path to pre-registering 90% of scheduled patients with process depth and efficiency. AccuReg PRO offers greater efficiencies than hospital pre-registration departments by utilizing the AccuReg suite of patient access solutions to automate registration tasks, centralize and standardize processes, audit and alert staff of payment risks and enforce resolutions prior to patient arrival. AccuReg pre-registration standard processes include demographic and eligibility verification, quality assurance, medical necessity screening, authorization capture, readmission alerting, liability estimation and collection, propensity to pay evaluation, and Medicaid and charity screening. Hospitals receive real-time visibility into pre-registration performance through reports and dashboards, and unique physician incentives are available to increase physician engagement and referrals. “While some hospitals have achieved the goal of 90% or higher Pre-Registration Rate by building inhouse pre-registration centers, few have reached the depth of pre-registration processes and comprehensive level of service required to survive in a reform environment”, said Paul Shorrosh, AccuReg’s CEO. “With many regulatory and market factors straining hospital cash flow today, it is critical for hospitals to put in-depth, efficient pre-registration practices and tools in place to ensure financial success. AccuReg PRO will accelerate this process.”
AccuReg provides US hospitals with patient access solutions that automate patient registration processes, financially clear patients, enforce registration accuracy, educate employees, and track and measure patient access performance. AccuReg solutions help hospitals get fully paid in a timely manner whether patients are insured, uninsured or underinsured. Founded in 2005 by a former Business Office Director who solved a real world revenue cycle problem using a patient access solution, AccuReg continues to place extreme focus on empowering patient access teams to drive revenue cycle results.
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