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AccuReg 4.0

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TESTIMONIALS

Josh Johnson
Patient Access Coordinator, Gibson Area Hospital & Health Services


"The staff at AccuReg has been nothing short of fantastic. They are willing to work with us to create new edits, edit existing edits, address any issues that arise at anytime and are very good at customizing the system to work for our individual organization. We try to benchmark success by monitoring the Accuracy and Error rates on a monthly basis. We have set an Accuracy Rate goal at 95% or greater and an Error Rate at 10% or less. So far we are averaging around 96.5% Accuracy Rate and 6% Error Rate. It really gives the registrars a sense of satisfaction to see those scores and motivates them to keep improving!"


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See how Automated QA pays for itself

The 4th Generation of Registration Accuracy

AccuReg® Registration Accuracy Software automatically audits 100% of your registrations for hundreds of user-specified error types that impact reimbursement, operations, and compliance. Identified errors are reported to the responsible registrars for correcting before HIM and billing, dramatically reducing rework and denials, while improving competency and eliminating the need for manual QA review.

Now, in the fourth generation of registration quality assurance, AccuReg has provided the tools needed to empower patient access to truly have an impact on the revenue cycle. Utilizing a combination of automated registration accuracy, productivity and performance tools, full support and quality improvement initiatives - and now integrated learning applications, AccuReg provides the complete spectrum for an empowered access department. Registration errors have evolved into in the moment educational opportunities and targeted training applications provide continuous improvement to staff. These new capabilities, in addition to the AccuReg proven legacy of QA solutions, provides the only automated accuracy software with performance, productivity, and integrated learning, all backed by our unparalleled service and continuous quality improvement.

REGISTRATION ACCURACY

  • Batch and HL7 (real time) auditing capability
  • Extensive library of core and client specific edits
  • Easy to navigate work lists for registrars, supervisors and managers
  • Priority alert system
  • Automated error assignment
  • Interactive queues for dispute resolution
  • Weekly dashboard and comprehensive reporting
  • Role based logins

LEARNING AND DEVELOPMENT

Integrated learning and reporting tools

  • In-the-moment coaching
  • Highly intuitive error solution examples
  • Develop error specific quick tips
  • Ability to build and assign tests
  • Assignable percentage of correct answers required to pass
  • Historical record keeping with reporting capabilities
  • Pre and post error trend analysis for learning evaluations

PRODUCTIVITY AND PERFORMANCE

On demand reporting

  • Based on organizational hierarchy
  • Accuracy and error rates
  • Uncorrected and ignored error rates
  • Registration volume
  • Daily, weekly and monthly trend reporting
  • Trend reporting by facility, department and individual

SUPPORT

Continuous Quality Improvement analyst quarterly reviews

  • System utilization
  • Edit reviews and new edit recommendations
  • Error solution statement refinements
  • Uncorrected and ignored error analysis
  • Integration of AccuReg's recommended best practices

Dedicated support team

  • Prompt completion of new edits and modifications
  • Report customization
  • System updates as available
  • Remote hosting (SaaS) available