In today’s fast-paced, technology-driven world, customers have become a commodity and competitors are just a mouse click away. We can all describe experiences where a vendor was more interested in closing a deal rather than listening to our needs. Many times, after the contract is signed the vendor’s interest fades. The result of this mindset may be a larger market share for some, but with that comes dissatisfied clients and poor customer retention. Here at AccuReg, we have a different philosophy: “Current Clients Come First.”
Over the next eight weeks, AccuReg will be sharing the results we received from our annual Client Services Survey. Diligent care and client-centered practices have earned us high praise from our customers and an excellent overall satisfaction rating in our annual survey. Our hard work and dedication have also earned us the top performance ranking in the 2014 KLAS survey – an astounding 90.9 score!
AccuReg makes a promise to our customers: We will help your organization solve its biggest revenue cycle challenges by driving front-end performance to deliver back-end results. It has been said that a customer’s perception is a business’s reality, the AccuReg reality is that We Keep Our Promises.
There are no traffic jams along the extra mile. – Roger Staubach