AccuReg has multiple solutions to make your organization’s payment process better and one of those is our Financial Assistance Screening Solution. This solution is specialized to fit what works for you and your organization. We work with CFOs and front end staff every step of the way to make sure that they are getting what they need. Our promise is optimized revenue and happier patients by segmenting and matching patients to approved financial assistance options prior to service. But how do we do this exactly? Keep reading to find out!
Higher deductibles make it harder for patients to pay medical bills. As payment liability shifts from payers to patients, hospitals are struggling to collect full and prompt patient payments. Hospitals that don’t identify a patient’s ability and willingness to pay, before healthcare services are delivered, will write off more and more bad debt every year.
Prior to the delivery of care, AccuReg Financial Assistance Screening helps hospitals screen patients, identify payment barriers, and resolve issues on the front-end by offering appropriate payment options, discounts, or charity based on propensity data and financial assistance policies.
Beyond that, we also take the following steps:
AccuReg automatically runs patient registration information against multiple data sets to determine ability and willingness to pay.
AccuReg uses soft credit checks, healthcare credit scores, patient financial snapshots, and more to objectively qualify each patient for pre-approved payment plans.
Our software delivers scripts to the registrar’s computer screen so they know exactly what payment option to offer each patient and can collect on-the-spot.
We enable 501(r) compliance by ensuring hospital Financial Assistance Policies and payment policies are being followed and enforced, consistently, for all patients.
Lastly, hospital registrars receive POS collections training about why collecting prior to service is important, what the critical aspects of patient financial communications are, how to use the Financial Assistance Screening tool, and how to ask for payment.