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Our real-world experience in Patient Access helps us design powerful and easy to use software that works well within Patient Access Departments without adding undue burdens on users. We understand that when you have 9 patients deep waiting to be registered, QA cannot take priority or impact the speed of admission or customer service. So we don't burden your employees with 'real-time' interruptions to patient care. Unlike real-time or web-based products that require an interface, AccuReg is easy to deploy, requires no employee training or user maintenance, yet allows employees to self-correct timely without bogging down the registration process. With our client-server model you don't have to worry about PHI being managed improperly on someone else's web server.

AccuReg uses a tried-but-true management approach that relies on interpersonal communication between supervisor and employee (remember that?) rather than "management by internet", (also known as on-line work queues) which promotes electronic communication between employees and supervisors rather than face to face. But not everything should be automated, especially with regard to human relationships. Our human-centered approach gives Supervisors more time with employees than computers, empowering them to better manage using our report tools to gain maximum accountability, immediate feedback and training. Rather than trading the time spent on manual QA for time managing a web-based application, we think it is more effective to spend that time with employees managing people and processes. Simply put, AccuReg empowers supervisors to do what they do best, without giving them more office work to do.

 
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