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Our
real-world experience in Patient Access helps us design powerful
and easy to use software that works well within Patient Access
Departments without adding undue burdens on users. We understand
that when you have 9 patients deep waiting to be registered,
QA cannot take priority or impact the speed of admission or customer
service. So we don't burden your employees with 'real-time' interruptions
to patient care. Unlike real-time or web-based products that
require an interface, AccuReg is easy to deploy, requires no
employee training or user maintenance, yet allows employees to
self-correct timely without bogging down the registration process.
With our client-server model you don't have to worry about PHI
being managed improperly on someone else's web server.
AccuReg uses a tried-but-true management approach
that relies on interpersonal communication between supervisor
and employee
(remember that?) rather than "management by internet",
(also known as on-line work queues) which promotes electronic
communication between employees and supervisors rather than face
to face. But not everything should be automated, especially with
regard to human relationships. Our human-centered approach gives
Supervisors more time with employees than computers, empowering
them to better manage using our report tools to gain maximum
accountability, immediate feedback and training. Rather than
trading the time spent on manual QA for time managing a web-based
application, we think it is more effective to spend that time
with employees managing people and processes. Simply put, AccuReg
empowers supervisors to do what they do best, without giving
them more office work to do. |
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