Joe Fifer, HFMA President, and Paul Shorrosh, CEO of AccuReg will copresent as keynote speakers at the opening session of the National Association of Healthcare Access Management’s (NAHAM) 41st Annual Conference on Monday April 20, 2015 in Indianapolis.
They will be discussing a critical topic to the financial success of hospitals – building a pre-service collections culture. Patient access teams are increasingly becoming responsible for financial counseling and pre-service collections. We encourage healthcare patient access and financial leaders to attend the NAHAM conference and Opening Session to learn and prepare themselves to drive their hospital’s success when it comes to consistently executing Financial Assistant Policies, preventing denials, and collecting patient liability prior to service, when appropriate.
The Keynote presentation will cover:
The AccessKeys, a set of 21 newly developed Patient Access KPIs
Pre-Registration Tasks and Tiers
FTE Calculator to measure productivity and plan for staffing
The Journey to a Collections Culture:
o Eligibility Verification
o Payment Estimation
o Pre-Service Collections
o Financial Assistance Policies (FAPs)
o Financial Counseling
For more information about how AccuReg can help hospitals increase collections prior to service, prevent denials, and divert bad debt, reach out to us here.