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  • Database Solutions, Inc. partners with CHRISTUS Health to improve registration accuracy.

    April 4, 2008 --- Database Solutions, Inc. announced today it has signed an agreement with CHRISTUS Health to implement its automated quality assurance and reporting solution, AccuReg®. AccuReg is a hospital registration audit and reporting tool that helps hospitals manage the inevitable human errors that occur at the point of patient registration.

    CHRISTUS Health, based out of Dallas, Texas is a Catholic, faith-based, not-for-profit health system comprised of almost 350 services and facilities, including more than 50 hospitals and long-term care facilities, 175 clinics and outpatient centers, and dozens of other health ministries and ventures.

    According to Sandi Green, System Director, Patient Access for CHRISTUS Health, “The responsibilities of our Admitting Departments continue to grow, which provides more and more opportunity for errors. In an environment where speed of registration directly impacts customer satisfaction, it is a tremendous challenge to validate the integrity of the many data elements gathered at the time of service. Billing requirements are very complex, and designed to require perfect matches in the current age of electronic claims submissions and payment. Errors have a huge financial impact to the revenue cycle, including bottlenecks that delay billing and reimbursement for the services provided, and contributes to thousands of dollars lost in denials. This technology solution allows us the capability to audit 100% of our registration data elements for accuracy, which, up until this new technology, has been an impossible task to do manually. AccuReg will compliment CHRISTUS Health’s “Journey to Excellence” initiative, and the commitment we have made to improve our patient access quality. CHRISTUS Health recognizes that our admitting staff plays a critical role in fulfilling our mission: To Extend the Healing Ministry of Jesus Christ and has invested in developing and implementing a program; “Excellence at the Front End”. This program focuses primarily on the education, professional development, and quality of performance of our front line staff. AccuReg will assist us in achieving our elevated standards. We are really excited to bring this much needed, overdue technology to our organization.”

    According to Paul Shorrosh, President of Database Solutions, Inc., “We are excited to have the opportunity to work with CHRISTUS Health to improve accuracy of their patient registrations, automate manual review processes and streamline patient accounting and reimbursement. The most exciting aspect, however, is empowerment of their Patient Access employees to self-correct and therefore contribute greatly to both patient care and the bottom line.”

    About CHRISTUS Health
    CHRISTUS Health is a Catholic, faith-based, not-for-profit health system comprised of almost 350 services and facilities, including more than 50 hospitals and long-term care facilities, 175 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS services can be found in 60 cities in Texas, Arkansas, Louisiana, Missouri, Georgia, and Utah in the United States and Chiapas, Chihuahua, Coahuila, Nuevo Leon, San Luis Potosi, and Tamaulipas in Mexico.

    To support our health care ministry, CHRISTUS Health employs almost 28,000 Associates and has almost 9,000 physicians on medical staff throughout our system. Its dimension, strength, and depth of service place CHRISTUS among the top ten Catholic health systems in the United States. Jointly sponsored by the two religious congregations of the Sisters of Charity of the Incarnate Word in Houston and San Antonio, the mission of CHRISTUS Health is to extend the healing ministry of Jesus Christ. For more information on CHRISTUS Health, please visit www.christushealth.org.


  • AAHAM's Journal of Healthcare Administrative Management recently reprinted the article "Improving Registration Accuracy", written by our CEO, Paul Shorrosh.  Check it out HERE!
     
  • NAHAM's Access Management Journal featured "Improving Registration Accuracy" in Spring of 2006.  It tells the story behind AccuReg - take a look!
     
  • If you want more information about us or AccuReg, contact us here.  We would love to hear from you!
 
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