Your patients’ perceptions of care quality drop by 40% if they have a poor experience during registration… and they haven’t even seen a doctor, yet!
Think about that. Your patient develops an impression of your quality of service during the registration process that extends into the clinical experience. That makes your Patient Access Experience® the single most important touchpoint your staff will have with your patients.
AccuReg has spent more than a decade mastering the complexities of the Patient Access Experience®. This process is incredibly complex, requiring multiple layers of data that must synchronize and communicate perfectly for your registrars to make the right decisions.
This process must take place in a matter of minutes to get your patients registered quickly with zero mistakes while, at the same time, enabling registrars to collect the right payment prior to service.
The exception-based, streamlined workflow built into our software ensures that your registration process will be faster, more efficient and error-free. The result is higher patient satisfaction scores and more revenue for your hospital.
Our end-to-end, rapid registration process includes:
- Biometric Identity Verification
- Self-check in at the facility
- Financial Assistance Screening and scripting
- Patient Arrival Tracking
- Patient Access Experience® surveys
It turns your patient arrival into a fast, secure, positive experience with check-in kiosks, biometric identity verification, patient surveys and a patient arrival tracker that tracks wait times and alerts supervisors if thresholds are exceeded.
Make your Patient Access Experience® the cornerstone of your health care operation, and watch revenue, profits and patient satisfaction grow.