One of the leading revenue cycle problems at many hospitals is that staff members are unwittingly part of a “collection reluctance culture” rather than a “collections culture.” Often, the fault lies with technology that makes it harder for them to do their jobs.
The AccuReg POS Collections Solution changes that. It enables hospitals to create a patient-centric collections culture by making it easy for patients to pay and front-end staff to collect using one integrated solution for estimating and collecting.
Our partnerships with payment-processing firms enable us to offer a tightly-integrated estimate-to-payment user experience for both staff and patients, which saves time and errors and allows collection-to-estimation performance reporting at the individual, team, facility and system levels. It identifies the remaining deductible, stop-loss, co-payment and co-insurance to ensure registrars collect the right amount up front.
Our POS Collections Solution also allows us to provide patients with loans, payment plans, discounts and dozens of ways to pay. Financial benefits include increased pre-service collections, prior balance resolution, reduced payment processing and outsourcing fees, lower bad debt and, ultimately, a better Patient Access Experience®.
All of these and other features help your hospital create a collections culture that will reduce bad debt prior to service and increase revenue on the front-end at no additional out-of-pocket cost.