The rise of high-deductible health insurance plans means that 30% of hospital revenue now comes from patients. In many cases, a patient’s ability and willingness to pay hinges on their up-front understanding of what they will owe.
That’s where you come in.
Your ability to provide accurate estimates makes it easier to collect up front where the likelihood of collecting is the greatest and the cost is the lowest. Not providing estimates means you miss collection opportunities and increase your risk of bad debt after the delivery of service.
That’s where we come in.
AccuReg’s Payment Estimation Solution helps your registrars communicate out-of-pocket obligations and secure more revenue during the registration process.
The AccuReg Payment Estimation Solution:
- Pulls information from electronic orders and scheduling and incorporates chargemaster pricing, payer contract terms, claims history and eligibility and benefits for improved accuracy
- Lets you tell patients how much money they will owe — allowing your staff to set expectations with patients, provide the basis for financial counseling and give your people the information needed to ask for payment up front confidently
- Automatically estimates liabilities based on payer contract terms and includes co-pays, deductibles and co-insurance. Private pay estimates are based on chargemaster with optional prompt-pay or self-pay discounts
- Once the system identifies a collection opportunity, your registrar receives a real-time alert. The estimate can then be printed out to share with the patient, making it easier to discuss the out-of-pocket expenses and collect payment immediately.
The AccuReg Estimation Accuracy GuaranteeTM
We are so confident that payment estimates will be accurate 90 days after go-live, we offer this guarantee:
Our estimate of patient payment is accurate within 90% of the final bill. NAHAM® has set the standard that 85% of your estimates should fall within this range, and we back that up with a guarantee. If our estimates ever fall below the NAHAM® standard, we’ll waive your monthly fee until they exceed it.