- AccuReg is a life-saver for Access Management! It has saved me approximately 4 hours per day from manually auditing registration charts. With the hours saved, I am able to be more productive and spend more one-on-one time coaching and training. My staff welcomed it with open arms and take pride in having a low error percentage. The errors are being captured and corrected in a timely manner which has saved lots of time for our billing department. An added bonus is that AccuReg gives you the freedom to design custom edits that will work for your facility.
-Alisha Green
Admissions Supervisor
- "Staff Morale impact was unbelievably huge! I cannot even tell you how this has impacted the overall mood and environment of this department. It is amazing to watch, and training is awesome because each individual has their own reports for training purposes."
-Teresa Santee
Admitting Manager, Newport Hospital
- "For the past two years, I have worked closely with their team of experts. They relate well to the overwhelming responsibility placed on Admitting Departments, and are very patient and helpful. It is an unbelievable sense of accomplishment and I am so excited to see what happens next. Thank you so much to the entire team at Database Solutions, Inc...you have made my job more pleasant and tolerable, and I will always be grateful!"
-Teresa Santee
Admitting Manager, Newport Hospital
- "One of the things that I have noticed is a sense of 'ownership' when the individual receives their daily AccuReg report. There seems to be a competition to see 'who can get the least amount of errors'. As an Access Supervisor, I have enjoyed using AccuReg as an 'individualized' training tool, and it is extremely easy to use. The abilities of AccuReg are much more comprehensive than the time-consuming manual processes of 'Pre-AccuReg'."
-Doug Hernandez
Former Patient Access Supervisor
- "AccuReg was the best install I have even been involved with. The staff was great! Very professional and understood all aspects of Registration. Their knowledge made it very easy for us to communicate and get the outcome I wanted. They have provided fast and professional responses since the install. This product is wonderful and the staff love it. Truly a great company to be associated with!"
-Peggy Dunn
Registration Manager, Lenoir Memorial Hospital
- "Our back-end scrubber found the BroMenn front-end completely clean of registration issues that would trigger back-end edits and stop the bill. Our electronic claims processing vendor said this rarely happens and helps them look good when they walk out the door. A big part of our success goes to Accureg. A great big BroMenn thank you to everyone at AccuReg."
-Penny Nydegger
Patient Access Supervisor, Bromenn Regional Medical Center
- We installed AccuReg a few months ago. It's great! We have seen tremendous improvement in the accuracy of the registration clerks. Through awareness and education, they have been able to eliminate the common errors made day after day.
-Daniel Jessup
Chief Financial Officer
- "Despite a 50% staff turnover rate this past year, we are back up in the 90% accuracy range thanks in large part to the training aspect of this tool. I don't know how we managed without it."
-Joy Middleton
Patient Access Supervisor, Arkansas Methodist Medical Center
- "In the last six weeks we have gone from 75% to 97% of reported errors being corrected prior to bill-drop using the Second Pass report in AccuReg. I feel very confident our statistics are accurate and are being reported correctly. Our staff have really bought into it and we are extremely happy about that."
-Penny Nydegger
Patient Access Director, BroMenn Regional Medical Center
