What percentage of your “self-pay” patients actually have coverage that they weren’t aware of or did not disclose? What processes does your hospital have in place to identify undisclosed coverage? Collection rates on self-pay accounts can be very poor, especially when dollars are not collected prior to service. But what if your patient access department could identify hidden coverage and secure reimbursement from insurance companies, rather than the hospital having to collect solely from the patient?
For one client, the AccuReg system automatically identified undisclosed coverage on $4M worth of patient accounts in a period of about 7 months. That client’s patient access department was able to correct the insurance information in the ADT system for 98% of those accounts to secure reimbursement! What if your patient access department had a tool to instantly notify registrars of undisclosed coverage and enforce that the ADT system gets updated with that information? You may be sitting on the opportunity to secure hundreds of thousands, if not millions of dollars of coverage!
AccuReg has helped clients find millions of dollars worth of undisclosed coverage on “self-pay” accounts. This coverage is identified prior to service, giving the patient access team time to properly handle accounts so that the hospital achieves maximum reimbursement/collection. Not only does the AccuReg system identify hidden coverage, it also enforces the proper action on the part of the registrar to make sure the hospital receives optimal payment in a timely manner. Learn more about how it works by filling out the form here!