Health First and AccuReg Highlight Best Practices for Adopting AccessKeys® – One Bite at a Time – at NAHAM 44th Annual Conference

Learning Lab explores value of regular measurement and reporting in the front end of the revenue cycle

Denver – (May 3, 2018) – AccuReg, a technology solutions company offering a full suite of patient-centered front-end revenue cycle solutions for hospitals, will join Health First in hosting a Learning Lab on adopting the NAHAM AccessKeys®one bite at a time – at the NAHAM 44th Annual Conference, May 3-6, 2018, in Denver, Colorado.

Paul Shorrosh, founder and CEO of AccuReg, and Michelle Fox, director of revenue operations/patient access at Health First, will present a Learning Lab on Saturday, May 5 at 10:15 a.m. In this session, Shorrosh and Fox will discuss:

  • The value of regular measurement and reporting for the front end of the revenue cycle;
  • Strategies for adopting standards within the six domains of the AccessKeys (Collections, Conversions, Patient Experience, Critical Process, Productivity and Accuracy); and
  • NAHAM’s best practices for point-of-service collections.

Additionally, Shorrosh and Fox have published an article in the Access Management Journal, the official journal of the National Association of Healthcare Access Management, that provides a roadmap on how to implement key performance indicators for the front-end revenue cycle. The article, “Taking the AccessKeys One Bite at a Time,” covers the AccessKeys and provides information users need to begin adoption and implementation to improve performance.

Learning Lab Details:

NAHAM AccessKeys One Bite at a Time
Learning Lab Series 3
Saturday, May 5, 10:15 a.m. – 11:30 a.m.
NAHAM Annual Conference 2018 

Attend the Learning Lab on May 5 to find your path for adopting the AccessKeys one bite at a time. Visit AccuReg at booth #224 to learn how the company’s seamless implementation process can get you on the road to real world results. To schedule a demo, please contact AccuReg at

Paul Shorrosh, MBA, MSW, CHAM is the founder and CEO of AccuReg. His company is transforming the revenue cycle from the front end by empowering Patient Access teams with the right people, processes and systems. Paul is nationally certified in healthcare access management and is credited as the architect of the NAHAM AccessKeys, which he developed while serving as the NAHAM Industry Standards Committee Chair from 2014-2017 and as a NAHAM board member from 2008-2017.

Michelle Fox, CHAM, is the director of revenue operations/patient access at Health First in Brevard County, Florida. Michelle is nationally certified in healthcare access management. She holds a Bachelor of Health Science Education, a Master of Health Administration and a Doctor of Business Administration. Michelle currently serves as Chair for the NAHAM Industry Standards Committee and is a NAHAM board member.

About AccuReg: AccuReg has been delivering revenue cycle and patient access innovation to the healthcare industry for more than a decade. Known throughout the healthcare industry as the company that built the top-ranked QA engine, AccuReg’s technology solutions for the Patient Access Experience®, Denials Prevention, POS Collections and Financial Assistance Screening now include Integrated Intelligence™. A state-of-the-art dynamic rules engine and predictive analytics wrap around the entire registration process to identify errors in real time and constantly recalibrates itself to address changing payer rules. For more information, visit