AccuReg COO & Chief Product Officer Blair Baker Authors MedCityNews Article, “Don’t Be Fooled by the ‘Autonomous’ Revenue Cycle Hype”

It seems every industry is dipping its toes in to the AI pool to see what kind of magic it can work for their business. Artificial Intelligence is both alluring and frightening depending on your view.

In healthcare, AI can’t magically eliminate the need for empowered registrars, AccuReg COO and Chief Product Officer Blair Baker writes in the MedCityNews article, “Don’t Be Fooled by the ‘Autonomous’ Revenue Cycle Hype.”

In the article, Baker explains that while AI is certainly appealing in the healthcare space, especially in patient access and the revenue cycle where frustration with efficiency runs high, hospitals must strike a balance between using AI to automate menial tasks with the human touch that is so critical to the patient experience.

“Instead of thinking about automation as a replacement for the people who do the hard work of patient access and revenue cycle, think about it as synergistic. When people and automation work together, hospitals, health systems, employees and patients experience a better result.”

Read the full article in MedCityNews.