Personalize Patient Visits. Reduce No-Shows. Protect Lost Revenue.

Your staff can manage communications with patients in real-time using automated voice and email, and bi-directional text. With EngageCare Appointment Reminders and Alerts, you can send critical reminders for appointments, intake and discharge instructions, and other messages, reducing patient anxiety and frustration while increasing satisfaction. Whether sending texts to individuals or distributing mass communications, you can improve staff efficiency and enhance patient engagement sending customized messages or choosing from a library of pre-defined responses you create.

Learn More About Appointment Reminders and Alerts

Capabilities

  • Automated text, email and voice communication
  • Bi-directional texting
  • Library of customizable pre-set responses for staff use
  • Mass texting to patients and patient-approved individuals or caregivers
  • Digital pass allows for fast, easy check-in and registration via QR code
  • Appointment reminders
  • Mass marketing and promotions to patient populations (e.g. wellness visits, vaccinations, blood drives)
  • Intake, pre-reg, registration and discharge instructions
  • Health assessment and screening alerts
  • Facility directions and campus navigation

Outcomes

  • Eliminate lost revenue, schedule disruptions and staff frustration resulting from no-shows
  • Improve patient communications
  • Reduce patient confusion and frustration and improve care
  • Deliver the intuitive digital experience patients expect
  • Increase patient satisfaction
  • Enhance brand reputation as a leader in digital patient engagement
  • Redeploy staff to higher value activities as patients complete administrative tasks
  • Enhance brand reputation as a leader in digital patient engagement
  • Complements and increases value of patient portal and EHR through seamless integration
  • Increase staff coordination across departments within health systems, hospitals and ambulatory settings
  • Enhance brand reputation as a leader in digital patient engagement
  • Facilitate patient registration and communication for telehealth