Improve Efficiency, Wait Times and Flow. Increase Patient Satisfaction and Cash Collections.

Welcome patients through your digital front door and straight past the registration desk for zero contact check-in and optimal convenience. From contactless mobile intake and check-in and curbside staff-facilitated registration to in-office kiosks and tablets, with EngageCare Digital Check-In and Registration, you not only increase patient and staff safety, you also improve pre-service engagement. Allow your patients to update personal information, complete forms and assessments and prompt them to make electronic payments before entering the care setting.

Learn More About Digital Check-In and Registration

Capabilities

  • Digital pass allows for fast, easy check-in and registration via QR code
  • Thermoscan health screening for viruses, such as COVID-19
  • Automatic alerts, reminders and prompts for missing or incomplete information
  • Electronic forms, assessments, surveys and eSignatures
  • Convenient upload of ID, insurance, credit, HSA cards and more
  • Image capture and OCR using mobile devices
  • Available check-in via personal mobile devices or in-office kiosks and tablets
  • Kiosk self-generated patient wristbands
  • “Make payment now” prompt to increase pre-service revenue
  • Bypass traditional in-office patient registration with curbside, staff-facilitated registration
  • Pre-populate patient information for verification available from previous visits
  • Eligibility verification and benefit validation
  • Accurate out-of-pocket cost estimations
  • Payment processing

Outcomes

  • Improve patient and staff safety by minimizing in-person and surface contact
  • Minimize patient wait times and improve patient flow
  • Offer superior patient convenience with curbside patient registration
  • Increase patient satisfaction
  • Redeploy staff to higher value activities as patients complete administrative tasks
  • Enhance brand reputation as a leader in digital patient engagement
  • Complements and increases value of patient portal and EHR through seamless integration
  • Increase staff coordination across departments within health systems, hospitals and ambulatory settings
  • Reduce patient wait times due to in-office registration queues
  • Facilitate patient registration and communication for telehealth
  • Increase patient data accuracy