In most health care operations, Revenue Cycle Management requires a heavy concentration on receivable collections, claims management and denial mitigation. That means more personnel, expensive software solutions and a constant struggle to minimize mounting write-offs.
However, slow receivables turnover, high claims issues and continual denial reworks are not the root cause of poor cash flow or anemic profits. They are merely symptoms of a deeper root cause.
The real problem is a poorly optimized front-end of the revenue cycle.
The hidden burden of back-end administrative labor needed to keep your revenue cycle running smoothly adds significant costs to your hospital’s budget. That’s why we’ve focused on Front-End Revenue Cycle Management for more than a decade.
With a properly optimized front-end, back-end expenses drop dramatically.
AccuReg can provide you with the people, processes and systems to decrease insurance denials, increase collections, expand profits and completely transform your entire revenue cycle by our laser focus on improving your front-end RCM.
Replacing error-prone processes with Integrated IntelligenceTM and authorizations is one of the key ways AccuReg transforms the efficiency and accuracy of patient access.
AccuReg Authorization Manager automatically detects and obtains authorizations electronically. Your registrar is prompted with real-time alerts when an issue arises, and automated scripting guides the registrar all the way through the issue resolution.
The AccuReg Denials Prevention Solution audits all registrations in real-time for payer-specific denials. Built-in Interventional Workflow alerts front-end staff in real-time of process failures and instantly provides scripted instructions for resolution.
Individual performance metrics are tracked, and customized training is automatically assigned to registrars based on their individual error patterns.
The AccuReg POS Collections Solution provides amazingly accurate and guaranteed estimates of the patient’s responsibility, allowing registrars to collect what is needed form the patient prior to service.
With AccuReg’s Scheduled Patient Concierge Service, we can handle the complete patient pre-registration process for you using our suite of automated technology solutions. Our patient concierge will contact the patient and handle the entire preregistration process prior to the patient’s arrival. When the patient arrives, he or she is fast tracked through registration in a matter of minutes.
The end result is reduced operational overhead and labor costs, better cash flow, increased profitability… but better yet, a superior patient access experience and improved perception of care quality.